Updated Sept 13, 2011

If you have a billing or credit card charge question for your TripIt Pro membership there are two ways you can contact us.

1. Send us an email at http://www.tripit.com/uhp/feedback 

• If you use your email address associated with your TripIt Pro account your ticket will automatically be escalated to our prioritized support queue.  We will make every effort to respond to you within one business day.

2. Leave us a message at 415.684.7258.

• The message you receive after calling this number will prompt you to provide your email address and your question (the email address is the only way we can look up your account information.).  Your information will be converted to a support ticket and placed in our highest priority queue.   As with Pro billing email submissions, we will make every effort to respond to you within one business day.