Updated Aug 19, 2011

In over 140 countries where we can send TripIt travel alerts most major carriers are supported.

In a few of the supported countries there are some carriers that do not receive direct SMS alerts. The current list of carriers not supported includes:

• Brazil: Amazonia Cellular, Claro, CTBC Cellular, Nextel Brazil, Sercomtel, Telemig
• China: China Netcom, China Telecom, ChinaSat
• India: Reliance Telecom Ltd, Tata Teleservices
• Indonesia: Aces, Mobile 8, Telkom Flexi, Telkomsel, Esia
• Israel: Mirs (iDEN)
• Japan: NTT DoCoMo
• Macau: Hutchison Macao
• Russia and Kazakhstan: ReCom, Tele2 Irkutsk
• Switzerland: Tele2 Switzerland

If your carrier is not supported, an email can be sent to your phone that appears as a text message.

Many mobile carriers create a specific email address for each phone number beginning with the mobile phone number. For example, Rogers mobile carrier in Canada uses number@pcs.rogers.com. You'll receive most alerts, but some may be delayed by an hour or more depending on your mobile carrier.

1. Contact your mobile carrier to get your specific email address.

2. Go to the travel alerts section of your account settings page.

3. Click on "Add a mobile phone."

 4. Select "Other" when setting where your mobile carrier is based

5. Enter your phone's SMS email address.