Lisa Silveria
posted this on Dec 15, 2009 12:13
If you aren't able to resolve the problem yourself, based on the above, then we'd like to give it a shot.
1. Forward the email you received from Tripit (with subject line: "problem with your tripit submission") to support@tripit.com and we'll try to fix the problem.
2. If we were able to reprocess your email successfully, you will receive an automated email from us with a link to your itinerary.
If you can't wait for us to look into the problem or if your itinerary can't be reprocessed, you can add your itinerary manually to your TripIt account.
1. Enter your high-level trip details on the Create a trip page.

2. Click "Add plans" on the next page, and we'll walk you through the rest.
