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Combine / Merge accounts

Lisa Silveria
posted this on December 15, 2009 09:57 am

Updated Oct 03, 2011

TripIt logo #1.jpg

You can merge multiple accounts into one (and carry over all travel and account information).

  • If you have created multiple TripIt accounts (when you forward a travel confirmation email to plans@tripit.com or receive a TripIt connection request on an email address that isn't associated with your current TripIt account, we will pre-register a new account for that email address) you can easily merge all data from both accounts into one single account.

 

Just follow these steps:

1. Add all of your work and personal email addresses to your account on the About you page.

AddEmail.png

2. If any of these email addresses are linked to another account, we will help you merge your accounts.

AddEmailMerge.png

Tips!

Password Problems:

  • Please note each account has it's own password. If at any point you are having trouble merging your accounts due to a password issue you can request your password be reset from the main sign in page.  Just click on the 'help me sign in' link located under the password field and specify the email address for the account you can't access. You will then receive an email from support@tripit.com with instructions on resetting your password. 

 Primary Email Address:

  • If you'd like to change your primary email address for the merged account, go to 'Email settings' on your
    profile page and select the desired email address from the<br /> dropdown. Be sure to click the "save"
    button at the bottom of the page.

Adding Additional Email Addresses:

  • You can add additional email addresses, at any time, on the ‘About you’ page directly above the ‘Have a
    different account that you’d like to merge with this one?’ link. 
 
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