We’ve partnered with AirHelp to help you claim compensation for lengthy delays or cancellations that happen on eligible flights in the European Union (EU).
What is AirHelp?
AirHelp specialises in helping air passengers claim compensation for delayed, cancelled and overbooked flights. With more than 16 million travellers helped, AirHelp has the resources and expertise to handle the complex claim process. For more information, visit AirHelp .
How does it work?
TripIt will email you if your flight may be eligible for compensation and help you file a claim through AirHelp. Once your claim is filed, AirHelp does the rest of the hard work for you, including the paperwork and communication with the airlines – helping you claim compensation for your inconvenience.
You can also connect your TripIt and AirHelp accounts to see if you’re still eligible for compensation for any EU flight disruptions you’ve experienced in the past three years. You can connect your TripIt and AirHelp accounts on the AirHelp website by signing in with your TripIt credentials.
All this is possible because of EU laws that protect European passengers against lengthy delays and other travel disruptions.
What flights are eligible for compensation?
You can check to see which EU flights are eligible here.
Will it cost me anything?
No, AirHelp will only deduct a service fee from your total compensation amount if your claim is successful. If AirHelp is unable to assist you in receiving compensation, you aren't charged anything
How long can the process take?
AirHelp processes the claim but it’s up to the airline to accept and pay out the compensation. The turnaround can be quick or can take awhile, it really depends on the airline.
Other questions on AirHelp:
You can find additional information on AirHelp here
Updated: 20 May 2020