The sign-in credentials you are entering in TripIt could be different from your airline accounts.
- Try signing in to the programme's website directly. Example: You can sign in to a JetBlue TrueBlue account on the JetBlue website.
- Update your sign-in credentials on the TripIt Point Tracker page.
The airline might require action from you following sign-in.
- Sign in to the programme's website directly.
- Follow any instructions given to you after signing in (updating your account, closing a promotional page, etc.).
- Verify that the error is cleared on the TripIt Point Tracker page.
Updated: 22 Mar, 2018