Auto-Import not working

Below are a few reasons why our Auto-Import feature may not be working for you.

Confirmations not in main inbox: Your confirmations are not in your main email in-box but filtered into folders automatically.  We only scan your main / primary email in-box.

We scan several times per day. Your email in-box has not yet been scanned today. TripIt will scan your in-box multiple times a day for travel plans (as auto-import is meant as a convenience, there is not an option to manually initiated auto-import). 

Trip item location: Your restaurant confirmation is for a location within 50 miles of your home location.

Google Apps address: If using a Google Apps mail account your domain administrator must have IMAP enabled for your domain. Please contact your domain administrator for questions about this feature.

Additional Auto-Import Help:

Updated: Nov 3, 2018

Have more questions? Contact Support