Below are a few reasons why our Auto-Import feature may not be working for you.
Confirmations not in main inbox: Your confirmations are not in your main email in-box but filtered into folders automatically. We only scan your main / primary email in-box.
We scan several times per day. Your email in-box has not yet been scanned today. TripIt will scan your in-box multiple times a day for travel plans (as auto-import is meant as a convenience, there is not an option to manually initiated auto-import).
Trip item location: Your restaurant confirmation is for a location within 50 miles of your home location.
Google Apps address: If using a Google Apps mail account your domain administrator must have IMAP enabled for your domain. Please contact your domain administrator for questions about this feature.
Additional Auto-Import Help:
- How to get started with Auto-Import
- How to stop Auto-Import
- Security for Auto-Import
- Auto-Import posting trips for all travelers in my in-box
- Auto-Import posting local / home city events
Updated: Nov 3, 2018