Below are a few reasons why our Inbox Sync feature (formerly Auto-Import) may not be working for you.
Confirmations not in main inbox: Your confirmations are not in your main email inbox but filtered into folders automatically. We only scan your main / primary email in-box.
We scan several times per day. Your email in-box has not yet been scanned today. TripIt will scan your in-box multiple times a day for travel plans (as Inbox Sync is meant as a convenience, there is not an option to manually initiate an import).
Trip item location: Your restaurant confirmation is for a location within 50 miles of your home location.
Additional Auto-Import Help:
- How to get started with Inbox Sync
- How to stop Inbox Sync
- Security for Inbox Sync
- Inbox Sync posting trips for all travelers in my in-box
- Inbox Sync posting local / home city events
Updated: Sep 17, 2021