Unable to forward travel plans to email@example.com?
TripIt no longer processes emails forwarded to firstname.lastname@example.org from email servers using TLS 1.0 and 1.1.
How this may impact you
- Nothing happens when you forward a travel plan to email@example.com or you may receive an undeliverable mail message.
- You will no longer receive TripIt emails.
What you can do
You can continue to forward travel plans to firstname.lastname@example.org by removing the existing email address from your TripIt account and adding an alternative email address. Please see our Add or remove email address help page for instructions.
Why this is happening
TLS stands for Transport Layer Security and is used to establish a secure channel between two systems. TLS 1.0 and 1.1 have security vulnerabilities which do not meet the PCI Data security standard. To protect you, and all of our users, we now only support email servers on TLS 1.2 and higher.
- If your vendor confirmation emails are still being sent to your existing email address, please make sure you forward them to your alternative email address before forwarding to email@example.com.
- If you add an alternative email address to your account and do not remove the pre-existing email address, please make sure the alternative email address is listed as the primary email address on your account so you can receive TripIt emails.
Updated: May 24, 2022