When using TripIt, you may receive a prompt to verify your personal information. This includes your first name, last name, home city, and your date of birth as they appear on your travel documents.
We use this information to verify your identity, and to ensure that TripIt is in compliance with global trade laws. It is important that you provide full and accurate information*, or there is a risk that your account could become blocked.
*Note: TripIt does not allow members to use pseudonyms, fake names, business names, associations, groups, email addresses, or special characters that do not reflect accurate information as stated in our User Agreement.
How to update your name or home city
If you need to update your name or home city due to a name change or move, you can find this information stored on the Account tab of the app under Personal Information, or on the web app under Settings > About you.
How to update your date of birth
There isn't an option to update your date of birth once it's been added to TripIt. If you entered an incorrect date, please reach out to our support team here.
How to update your first and/or last name if it is one character long
Please contact our support team here to have this updated.
Issues filling out “Confirm your Info” form
Please contact TripIt support here.
Risk of providing false information
Users providing false information are in breach of our User Agreement and could lose access to their account.