Unfiled items

Travel items that can’t be associated with a trip are placed as an unformatted note in the 'Unfiled Items' section of your account.

The 'Unfiled Items' folder is accessible in the TripIt website and Android and iOS apps. You can move an unfiled item to an existing or new trip at any time.  

We place travel plans as 'unfiled items' when:

• Your original booking confirmation email or other information sent to [email protected] is unable to be processed.
• You have unchecked the 'Put new plans into trips' box. If unchecked, your new travel plans will go into your Unfiled items folder on the Trips page.
• You have chosen to move items to the unfiled items folder when deleting a trip.

Steps to move an unfiled item into a trip in the TripIt app:

1. Tap 'Unfiled Items'.
2. Select the plan you want to move into a trip.
3. Tap 'Create Plan'.
4. Select the plan type and enter the plan details.
5. Tap 'Save'.
6. Select to move this plan to an existing or new trip. 

Steps to move an unfiled item  into a trip in the TripIt website.

You may have noticed we've redesigned our web experience. You may have the option to access your account from our legacy site so we've included instructions for both.

From our new web experience:

1. Click 'Unfiled Items' from the Trips page.
2. For your chosen item, click the three dots (right of plan) and select 'Move'.
3. Select to move this plan to an existing or new trip.

From our legacy site:

1. Click 'Unfiled Items' from the Trips page. 
2. For your chosen item, select 'Move'. 
3. Select to move this plan to an existing or new trip. 

Delete Unfiled Items:

• Website: (New web experience) Click 'Unfiled Items' from the Trips page, click the three dots (right of plan) and select 'Delete'. (Legacy site) Click 'Unfiled Items'  from the Trips page then 'Delete' next to the unfiled item you want removed.
• Android: Hold down on the individual item to navigate to the delete option.
• iOS: Swipe to the left of the individual item to navigate to the delete option.