Concur Travel users can have their SAP Concur itineraries automatically added to their TripIt account simply by linking their Concur and TripIt accounts.
Any plan not added via Concur can be added to TripIt by forwarding the original vendor confirmation email from your email inbox to [email protected]. You can also manually add other plans such as meetings, restaurants, conferences and more to your TripIt account from our website and TripIt apps.
Activate TripIt Pro
If your company is providing you with free TripIt Pro, your Pro subscription is activated when you connect your TripIt and SAP Concur accounts. Please see our TripIt Pro page to view all of the benefits that come with a TripIt Pro subscription. If you have not already connected your TripIt account to SAP Concur, please view our help page.
Trip updates
When SAP Concur adds a plan to your TripIt account, it must be edited or deleted from your SAP Concur account. Once the change is made in SAP Concur, the Concur API will sync the update to TripIt. If a plan was originally added in TripIt, you’ll need to make the edits from your TripIt account. Please view our editing itinerary on our website and mobile apps help pages.
Change to a live reservation
TripIt does not book travel, nor do we have access to your Concur Travel/Expense account. TripIt helps you organize travel that you’ve already booked on Concur Travel (or other sites). If you need to make a change to your reservation, please contact your travel vendor directly for assistance.
Support offered by TripIt
The TripIt support team provides support for TripIt functionality questions. If you have a question on TripIt, please contact our support team via our feedback form. We do not have access to Concur travel, expense, implementation, or contract information. If you need assistance with Concur Travel and/or Expense, please contact your SAP Concur Administrator or check out the SAP Concur Support page.
TripIt app
Download the TripIt app to your Android or iOS device to access your trips and account information at anytime.
You may also find these help pages to be of interest:
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